This customized workshop program consists of multiple modules that can be combined to address a specific skill set requirements and areas of interest.

The course covers the following areas:

ITSM Installation & Configuration Implementation Basics

1. ITSM Basic Administration
2. ITSM Backup and Recovery
3. ITSM Automation

Tivoli Training Audience

This course can be customized for system administrators and implementers who are in need of implementing and managing a powerful storage solution - based on the 6.3 release of the IBM Tivoli Storage Manager product.

Tivoli Training Prerequisites

System administrators with 3+ years of experience managing Windows servers and clients. Experience with storage is good but not required.

Tivoli Training Course duration

Since this course can be customized the duration ranges from 3 days to 5 days.

Tivoli Training Course outline

IBM Tivoli Storage Manager overview

• ITSM product family
• Storage manager overview
• Storage manager concepts
• Understanding how ITSM works in a corporate network
• What's new in 6.3

Installing IBM Tivoli Storage Manager

• Components for installation
• Installing the server
• Installing Tivoli Monitoring
• Installing Administration Center

Administrative interfaces and privileges

• Tools for managing the ITSM environment on servers
• Starting / Stopping the server
• Configuring the server in Windows
• Configuring Active Directory
• Windows cluster environments

Managing storage pools and storage pool volumes

• Understanding storage pools and volumes
• Setting up storage pool hierarchies
• Data Deduplication
• Colocation
• Monitoring usage
• Pool maintenance

Storage media devices

• Concepts
• Configuring devices in Windows
• Managing devices in Windows

Customizing the Tivoli Storage Manager database and recovery log

• Overview of the Database and recovery log
• Planning for scale
• Database backup and restore
• Moving the log

Client configuration

• Adding client nodes to the server
• Client node management
• Security
• Scheduling operations

Policy management

• Planning
• Parts of a policy
• Creating policies
• Retrieval / Updation / Deletion of policies
• Backup-archive client functions

Protecting the database and storage pools

• Protecting the server
• Replication

Automating operations

• Support for automation
• Scripting
• Scheduled operations

Monitoring and event logging

• Regular monitoring activities
• Methods for monitoring
• Monitoring client operations

Problem determination and troubleshooting

• Identifying and resolving server problems
• Identifying and resolving client problems
• Using trace

Performance

• Server performance tuning guidelines
• Client performance tuning guidelines
• Other tuning methods

Minimum Hardware Requirements

• Supplied on request only

Minimum Software Requirements

• Supplied on request only

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Please contact your training representative for more details on having this course delivered onsite or online

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