This course is provided by Wintrac.
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Professional Soft
Skills Workshops training
Overview
Today, most organizations operate with formal or informal teams. High performance, successful teams must be planned, developed, and nurtured. This workshop describes how selecting team members, setting shared goals, defining team roles, and balancing work preferences can impact on team performance. It also provides opportunities for applying and refining skills through team role-playing.
Prerequisites
None
Audience
IT (information technology) and business professionals involved in building, managing, or participating in teams.
Maximum number of participants: 12
Course duration
1 Day
Classroom Requirements
Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.
Format
- Presentation
- Written Exercises
- Interactive Activities
Objectives
After this course a student should be able to
- Define the characteristics and responsibilities of a team
- Describe the factors that contribute to building a successful team through each phase of team development
- Identify the task and team roles and responsibilities in different types of teams
- Describe techniques to facilitate solving different types of problems in teams
- Describe techniques to measure and maintain a high level of team performance
Course outline
- Introduction
- Team Definitions
-
Team definitions
-
Team characteristics
- Groups and teams
- Different types of teams
- Success criteria for different types of teams
- Building a Team
- Team formation
- Team development stages
- Team development characteristics
- Successful teams
- Team objectives
- Team Roles and Responsibilities
- Task-related roles and responsibilities
- Team-related roles and responsibilities
- Problem Solving
- Types of problems and solution
- Problem-solving techniques
- Team Maintenance
- Measuring team performance
- Maintaining team performance
- Managing disagreement and conflict
- Conclusion
