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Project Management / Business Training Overview
You are familiar with the management of IT projects. Outsourced IT projects need to be managed a bit differently than regular IT projects. In this course, you will examine the management of outsourced projects as an IT vendor.
Target Student;
IT vendors or vendor managers, project managers, and other professionals who are responsible for managing outsourced personnel or projects.
Course Objective;
You will examine the management of outsourced projects as an IT vendor.
Prerequisites:
The following Element K courses are recommended but are not mandatory:
- Project Management for Technical Teams
- Basics of Effective Communication (Second Edition)
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.
Hardware Requirements
The following system requirements are the minimum suggested for this course:
- Intel® Pentium® IV processor with at least 300 MHz speed
- Minimum of 64 MB of RAM.
- 10 GB of hard disk space
- CD-ROM or DVD drive
- Keyboard and mouse
- Display system to project the instructor’s computer screen
- Internet connection
Platform Requirements
Software Requirements
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- recognize the fundamentals of outsourcing.
- discuss vendor selection, pricing models, and the contracting process.
- describe the importance of work transition and people management.
- examine how to manage an outsourced operation.
- describe client relationship management and program governance.
- describe best practices for the financial management of outsourced projects and project closure.
Course duration
1 Day
Project Management / Business Training outline
Lesson 1: Understanding the Fundamentals of Outsourcing
- Topic 1A: Examine the Basics of Outsourcing
- Topic 1B: Examine the Models of Outsourcing
- Topic 1C: Examine the Outsourcing Life Cycle
Lesson 2: Examining Negotiations and Contract Management
- Topic 2A: Identify the Steps in Vendor Qualification and Selection
- Topic 2B: Examine the Pricing Models
- Topic 2C: Implement Contracting
Lesson 3: Managing Transition and People
- Topic 3A: Examine Transition Management
- Topic 3B: Examine People Management
Lesson 4: Managing Outsourced Operations
- Topic 4A: Implement Project Management Practices in Outsourcing
- Topic 4B: Implement Configuration, Risk, and Change Management
- Topic 4C: Examine Issue Management
Lesson 5: Examining Client Relationships and Program Governance
- Topic 5A: Implement Client Relationship Management
- Topic 5B: Examine Program Governance
Lesson 6: Managing Finances and Project Closure
- Topic 6A: Examine the Financial Management of Outsourced Projects
- Topic 6B: Explore Knowledge Transition and Management During Project Closure
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