Overview
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the emails, meeting invitations, and other communications sent among employees.
In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.
This course is the second in a series of two Microsoft® Office Outlook® 2013 courses. It will provide you with the advanced skills you may need to fully and efficiently use Outlook 2013 to manage your communications and interactions with other people. You can also use this course to prepare for the Microsoft Office Specialist (MOS) certification exams for Microsoft Outlook 2013.
Course Objectives
Upon successful completion of this course, students will be able to use the advanced features in Outlook to manage the advanced options for message, contacts, and calendar management and perform more advanced tasks such as task assignment, journaling, sharing workspaces, and backing up to data files. They will:
You will:
- configure advanced message options.
- perform advanced message management tasks.
- Perform advanced calendar management tasks.
- Perform advanced contact management tasks.
- Manage activities by using tasks and journal entries.
- Share Outlook workspaces with other users.
- Manage Outlook data files.
Prerequisites
To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows® 8 environment, and be able to use Windows 8 to manage information on their computers. Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed one or more of the following courses or possess the equivalent knowledge:
- Using Microsoft® Windows® 8
- Microsoft® Windows® 8: Transition from Windows 7
- Microsoft® Office Outlook® 2013: Part 1
Target Student
This course is intended for people who have a basic understanding of Microsoft® Windows® and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.
Course-specific Technical Requirements
Hardware
For this course, you will need one computer serving as the Active Directory Domain Controller and the Exchange Server, and enough classroom computers for the instructor and each student.
The machine running Windows Server® 2010 Enterprise Edition and Exchange Server should have the following minimum hardware configurations:
- An x64-architecture-based computer with Intel processor that supports Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform
- A minimum of 4 GB of RAM per server plus 5 MB of RAM recommended for each mailbox
- Disk partitions formatted as NTFS file systems
- At least 30 GB of disk space for installation
- An additional 500 MB of available disk space for each Unified Messaging (UM) language pack that you plan to install
- 200 MB of available disk space on the system drive
- A DVD-ROM drive, local or network accessible
- A 1024 × 768 resolution or higher monitor
- A keyboard and mouse, or other pointing device
- Paging file size equal to the amount of RAM on the server plus 10 MB
Classroom computers (instructor and student) should have the following minimum hardware configurations:
- 1 GHz Pentium®-class processor or faster
- A minimum of 1 GB of RAM recommended
- 10 GB hard disk or larger; at least 1 GB of free hard disk space available for Office installation
- A DVD-ROM drive
- A keyboard and mouse or other pointing device
- A 1024 × 768 resolution monitor recommended
- Network cards and cabling for local network access
- Internet access (see your local network administrator)To avoid potential issues with installing and configuring the Exchange Server, the machine used for the Exchange Server cannot use both wireless and wired Internet access, due to possible conflicts. Please use only a wired connection for the Exchange Server machine. If you have a wireless card installed on the machine you are using for the Exchange Server, you may want to disable or remove it before completing the installation.
- A printer (optional) or an installed printer driver
- A projection system to display the instructor's computer screen
Software
The Active Directory Domain Controller and Exchange Server machine have the following software requirements:
- Microsoft® Windows Server® 2008 Standard or Enterprise Edition 64-bit, or Windows Server 2008 R2 Standard or Enterprise 64-bit with Service Pack 1
- Microsoft® Exchange Server 2010 with Service Pack 1
- Microsoft® Active Directory®
Prerequisites for Microsoft Exchange Server 2010 include Microsoft .NET Framework 3.5 SP1, Windows PowerShell™ v2.0 (KB-968930), and Office System Converter 2007: Microsoft Filter pack. If these prerequisites are not already installed, the Exchange Server 2010 set up process will prompt and provide links to the installation locations; Internet access is required if the prerequisites are not already installed or available on a local network.
The classroom computers have the following software requirements:
- Microsoft® Office 2013 Professional Plus
- Microsoft® Windows® 8 ProfessionalThis course was developed using Windows 8 Professional. If you use an older version of Windows such as 7, XP, or Windows Vista®, you might notice some slight differences when keying this course.
Course duration
1 Day
Course outline
Lesson 1: Configure Advanced Message Options
TopicA: Insert Advanced Characters and Objects
TopicB: Modify Message Settings, Properties, and Options
TopicC: Use Automatic Replies
Lesson 2: Advanced Message Management
TopicA: Sort Messages
TopicB: Filter Messages
TopicC: Organize Messages
TopicD: Search Messages
TopicE: Manage Junk Mail
TopicF: Manage Your Mailbox
Lesson 3: Advanced Calendar Management
TopicA: Manage Advanced Calendar Options
TopicB: Manage Additional Calendars
TopicC: Manage Meeting Responses
Lesson 4: Advanced Contact Management
TopicA: Edit an Electronic Business Card
TopicB: Manage Advanced Contacts Options
TopicC: Forward Contacts
TopicD: Export Contacts
Lesson 5: Managing Activities by Using Tasks and Journal Entries
TopicA: Assign and Manage Tasks
TopicB: Record and Modify Journal Entries
Lesson 6: Sharing Workspaces with Others
TopicA: Delegate Access to Mail Folders
TopicB: Share Your Calendar
TopicC: Share Your Contacts
Lesson 7: Managing Outlook Data Files
TopicA: Back Up Outlook Items
TopicB: Change Data File Settings
Appendix A: Microsoft Office Outlook 2013 Exam 77-423
Appendix B: Configuring Email Message Security Settings
Appendix C: Microsoft Outlook 2013 Common Keyboard Shortcuts
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