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Microsoft® Office Outlook® 2010: Level 2
Course Objectives

You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Prerequisites

Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. Before taking this course, it is recommended that students take the following Element K courses or possess equivalent knowledge of Microsoft Office Outlook 2010: Level 1, and a choice of operating systems. Prerequisite courses include:
  • Windows XP Professional: Level 1
  • Windows XP Professional: Level 2
Target Student

This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

Hardware Requirements

For this course, you will need one computer for the classroom to run Windows Server 2008 Enterprise Edition and Exchange Server 2010 that meets the following system requirements:
  • An x64 architecture-based computer with an Intel processor that supports Intel Extended Memory 64 Technology (Intel EM64T) or AMD processor that supports the AMD64 platform.
  • A minimum of 4 gigabytes (GB) of RAM per server plus 5 megabytes (MB) of RAM recommended for each mailbox.
  • Disk partitions formatted as NTFS file systems.
  • At least 30 GB disk space for installation.
  • An additional 500 MB of available disk space for each Unified Messaging (UM) language pack that you plan to install.
  • 200 MB of available disk space on the system drive.
  • A DVD-ROM drive, local or network accessible.
  • Monitor screen resolution 1024x768 pixels or higher.
  • A keyboard and mouse or other pointing device.
  • A 1 GHz Pentium®-class processor or faster.
  • A minimum of 1 GB of RAM is recommended.
  • A 20 GB hard disk or larger. You should have at least 1 GB of free hard disk space available for the Office installation.
  • A CD-ROM drive.
  • A 1024 x 768 resolution monitor is recommended.
  • Network cards and cabling for local network access.
  • Internet access (see your local network administrator).
  • A printer (optional) or an installed printer driver.
  • A projection system to display the instructor's computer screen.
Software Requirements

Each computer requires the following software:
  • Microsoft Windows Server 2008® Standard or Enterprise Edition x64 bit or Windows Server 2008® R2 Standard or Enterprise x64 bit
  • Microsoft Exchange Server 2010®
  • Microsoft Active Directory
  • Microsoft® Office® Professional Plus 2010
  • Windows XP Professional with Service Pack 3
  • Microsoft® Windows Search 4.0 (KB940157)
  • Microsoft® Windows Rights Management Services — Client
Performance-Based Objectives

Upon successful completion of this course, students will be able to:
  • customize message settings.
  • organize and locate Outlook messages.
  • set calendar options.
  • track activities using the Journal.
  • assign and track tasks.
  • share folder information.
  • customize the Outlook environment.
Course duration

1 Day(s)

Course outline

Lesson 1: Customizing Message Options

Topic 1A: Modify Message Settings
Topic 1B: Modify Delivery Options
Topic 1C: Change the Message Format
Topic 1D: Set the Out of the Office Notification
Topic 1E: Create a Contact Group
Topic 1F: Insert a Hyperlink
Topic 1G: Create Quick Steps
Lesson 2: Organizing and Locating Messages

Topic 2A: Sort Messages Using Multiple Criteria
Topic 2B: Find Messages Using Instant Search
Topic 2C: Find Messages Using Multiple Criteria
Topic 2D: Filter Messages
Topic 2E: Organize Messages
Topic 2F: Manage Junk Email
Lesson 3: Setting Calendar Options

Topic 3A: Set Workdays and Time
Topic 3B: Display an Additional Time Zone
Topic 3C: Set Availability Options
Topic 3D: Create Calendar Groups
Topic 3E: Manage Automatic Meeting Responses
Lesson 4: Tracking Activities Using the Journal

Topic 4A: Record a Journal Entry Automatically
Topic 4B: Record a Journal Entry Manually
Topic 4C: Modify a Journal Entry
Lesson 5: Managing Tasks

Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks
Lesson 6: Sharing Folder Information

Topic 6A: Specify Folder Permissions
Topic 6B: Access Another User's Folder
Topic 6C: Send Calendar Information in an Email Message
Topic 6D: Delegate Folder Access to Users
Lesson 7: Customizing the Outlook Environment

Topic 7A: Customize the Ribbon and Quick Access Toolbar
Topic 7B: Customize the To-Do Bar
Topic 7C: Create a Folder Home Page

Please contact your training representative for more details on having this course delivered onsite or online

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