Overview:
This course gives students the tools to help ensure that their team runs efficiently while maintaining a high level of motivation and satisfaction among individual team members. Topics covered include developing and using a project plan, establishing accountability among team members, conducting meetings efficiently, helping the team make good decisions, handling conflict productively, and rewarding team accomplishments appropriately.
Audience:
Managers or supervisors
Prerequisites
None.
Course duration:
1 day
Course outline:
1. Building a Solid Foundation
- Welcome
- The team management model
- Resource considerations
- Developing a team charter
- Developing and using a project plan
2. Defining team roles and styles
- Clarifying team members’ roles
- Productive team member roles
- Destructive team member roles
- Personal style
- Personal style assessment
3. Effective team leadership and support
- Leading and coaching hand in hand
- Defining leadership responsibilities
- Team leader as team coach
- Building trust as a leader
- Team management rating assessment
4. Managing an Efficient Team
- Efficient team management
- Team communications
- Conducting meetings efficiently
- Team accountability chart
- Checking progress
- Making decision making matter
- Five steps to reaching consensus
- Avoiding group think
5. Avoiding the Pitfalls
- Handling conflict
- Communication issues
- Troubleshooting
- Ten guidelines for getting your team back on track
6. Fostering future success
- Measuring the team’s success
- Team assessment
- Assessing individual effectiveness
- Rewarding accomplishments
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