Business Skills Training Overview
As a manager, you are responsible for setting the goals for your team and for managing their work. Organizational goals can often get lost in layers of management and not get communicated to the individual contributors. In the absence of goals, employees can feel unmotivated or can even set their own goals for achievement, which will result in poor and conflicting team performance. In this course, you will develop skills needed to establish tactical goals for your team based on organizational directives and general goals from your manager and create and manage action plans to achieve these goals.
Courses Objecties:
You will develop skills needed to establish tactical goals for your team based on organizational directives and general goals from your manager, and create and manage an action plan to achieve these goals.
Prerequisites
Prior to taking this course, the student should have knowledge of corporate goals. Other courses that may be helpful are What Good Managers Do: The First 100 Days, Negotiating Skills, and Delegating.
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities
Target Student;
This course is intended for the professional employee who is a team leader.
Hardware Requirements
- A Pentium 90 MHz or better, or a Macintosh PowerPC.
- Screen resolution of 800 x 600 @ 256 colors.
Software Requirements
- Microsoft® Windows® 95, 98, 2000, ME, NT 4.0, XP Home Edition, or XP Professional 2000.
- Microsoft® Internet Explorer® 5.0x, 5.5, or 6.0, or Netscape Navigator (excluding 6.0 and 6.1).
- Adobe® Acrobat® Reader® 6.0 or higher; Apple® QuickTime® 5.0 or higher; Macromedia® Flash® Player 6.0.79 or higher; or Macromedia® Shockwave® 7.0.2, 8.0, 8.5, 8.5.1 or higher.
- Turn off pop-up blocking (Internet Explorer users only).
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Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- refine goals for your team.
- develop action plans and contingency plans for achieving your team goals.
- manage your team and work with stakeholders in your organization to achieve the action plan.
Course duration
1 Day
Business Skills Training outline
Lesson 1: Establishing Team Goals
- Topic 1A: Clarify
General Team Goals
- Topic 1B: Create a Goal Map
- Topic 1C: Translate General Goals into Tactical Goals
Lesson 2: Developing a Team Plan
- Topic 2A: Create Action Plans for Achieving Goals
- Topic 2B: Develop a Contingency Plan
Lesson 3: Achieving the Team Plan
- Topic 3A: Implement the Action Plan
- Topic 3B: Evaluate Success
Appendix A: Creating
the Action Plan: Notes
Appendix B: Evaluating
Success: Notes
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