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First-Time Manager
Description

Being promoted is great news! However, it presents major challenges to people being recognized for their expertise and technical know-how. Management is a completely different skill set than any job leading up to the position of manager. Learn the necessary skills to thrive in this transition. This course covers effective delegation, coaching employees, strategic planning, developing trust, and why personal development is critical to success.

Audience

Leadership and Management Professionals

Prerequisites

None.

Duration

1 Day

Course outline

1. The management role

  • What is a good manager?
  • Management self-assessment
  • Changes in the nature of work
  • Being a leader
2. Making the transition
  • Changes to expect: how to thrive in the transition
  • Role of a translator
  • Common pitfalls
  • Mistakes that cannot be overcome
3. Trust, intuition and failure
  • What trust looks like
  • Developing trust
  • Intuition: what it is and what it isn’t
  • Freedom to fail
4. Delegating responsibility
  • Delegation assessment
  • The mechanics of delegation
  • Deciding what to delegate and what not to delegate
  • Avoiding dumping
5. Strategic planning
  • What is strategic planning?
  • Organizational assessment
  • Check the strategy
  • Making it happen
  • Reasons plans fail and how to bounce back
6. Motivating the troops
  • Types of motivation
  • The art of praise
  • Five new rewards
  • Rewarding guidelines

Please contact your training representative for more details on having this course delivered onsite or online

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