This course assumes basic personal computer and software skills, and is designed for individuals who can:
- start and stop software applications in Microsoft® Windows™
- use Microsoft Windows Explorer to find and organize files
- use Internet Explorer 5.5/6.0 or later (Windows) or Mozilla 1.3.1 (Red Hat Linux 7.2/8.0 or SuSE Linux 8.0/United Linux 1.0) to open and navigate Web sites
- use any other type of email
- create, format, and print documents using a graphical word processing software package.
Lotus Training Course duration
1/2 Day
Lotus Training Course outline
Topic 1: Get Started
Browser access to DWA
Enter URL to DWA account
Log in to DWA
Opening page
Set preferences
Get Help
Context-sensitive Help
Exercise: Get started
Make DWA your default mail client
Topic 2: Welcome Area
Information portal
Customize the Welcome area
Panel types
Exercise: Create a custom Welcome page
Startup preference
Topic 3: Send Mail
Open Mail
Mail folders
Create new message
Message contents
Body field formatting
Delivery options
Look up addresses
Address validation
Addressing messages outside your company
Save as draft
Send message
Exercise: Create and send message
If a message doesn't get delivered
Delivery failure report
Exercise: Delivery report
Topic 4: Read Mail
Open Mail
Message sorting
Find a message
Read a message
Things you can do while reading a message
Attachments
Exercise: Reply to mail
Select messages from view
Things you can do with selected message(s)
New Mail notification
Custom folders
Exercise: Organize mail messages into a folder
Default "Move and Close" action
Topic 5: Advanced Messaging Features
Feature 1: Phone Message
Feature 2: Text Signature
Feature 3: Mark message for follow up
Feature 4: Digitally sign and encrypt messages
Getting ready to sign and encrypt
Sign and/or encrypt a message
Opening a signed or encrypted message
Feature 5: Mail rules
Create mail rule
Multiple Rules
Exercise: Rules
Feature 6: Block mail from sender
Feature 7: Out of Office agent
Topic 6: Lotus Instant Messaging
Configuration
Online presence awareness
Text chat
Leave a message
Add tools to create an instant meeting
Permissions
Participant list
Use the Whiteboard
Screen Sharing
Screen Sharing types
Hand raising
Microphone modes
End the meeting
Topic 7: Calendar
Calendar overview
Open Calendar
Create Calendar Entry
Other Calendar Entry types
Exercise: Create new Appointment
Appointment fields
Exercise: Finish creating Appointment
Edit Calendar Entry
Exercise: Edit calendar entry
Repeating entry
Reschedule a repeating entry
Calendar preferences
Summarize Calendar
Print Calendar
Topic 8: Schedule a Meeting
The invitation process
Invitations
Send the meeting invitation
Schedule a meeting
Read and accept a meeting invitation
Meeting invitation workflow
Participant status
Exercise: Schedule meeting
Change of mind: Owner
Change of mind: Participant
Exercise: Reschedule meeting
Autoprocess invitations
Autoprocessing options
Topic 9: Scheduler
Define availability schedule
Check for availability
Exercise: Check for availability
Create Group Calendar
Topic 10: Resource Reservations
Add rooms and resources to a meeting
Exercise: Schedule a meeting and reserve a room
Topic 11: Mail and Calendar Delegation
Mail delegation
Delegation access permissions
Calendar versus Mail delegation
Protect your Calendar
Scenarios
Exercise: Calendar delegation
Topic 12: To Do List
To Do List overview
New To Do
Repeating To Dos
Exercise: Create personal To Do
Group To Dos
Topic 13: Contacts
Open Contacts list
Create Contact - Basics
Create Contact from message
Copy contact from Select Addresses
Contact nicknames
Exercise: Create contacts
Using Contacts
E-mail groups
Topic 14: Notebook
Topic 15: Go Offline and Archives Options
Offline preferences
Subscribe to your DWA account
DWA Sync Manager console
Synchronization Schedule and Sync Options
Sync Options tab
DWA Sync Manager options
Exercise: Go offline
Mail archive
Set up local archive database