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Behavioral Interviewing
Overview:

This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether you’ve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? You'll have better interviewing skills which lead to better hires and a competitive edge for your organization.

Audience:

HR Professionals

Prerequisites

None.

Course duration:

Half day

Course outline:

1. What is behavioral based information?

  • Using the STAR process
  • Identifying competencies associated with the job
  • Competencies unique to your department or team
  • Selecting competencies of your star performers
  • Developing questions based on essential job functions
  • Developing behavioral based questions
  • Developing technical questions
2. Conducting the interview
  • Checklist for the interview process
  • Building rapport
  • Explore
  • Sell
  • Close
  • Assess responses
3. Tracking potential candidates
  • Planning tools
  • Better information means better decisions
  • Deciding on the best fit for the position
  • Getting the candidate to agree

Please contact your training representative for more details on having this course delivered onsite or online

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