This one-day workshop aims to provide a realistic and interactive overview of what business analysis is, and what a business analyst does in the framework of defining system solutions. This workshop will use a case study approach to allow participants to perform a current state analysis to identify the “as is” situation, interview users to elicit requirements about the “future state”, and write requirements for the solution. In order to perform these exercises, the workshop will cover such topics as procedure analysis and activity (swim lane) diagrams, interviewing techniques, and the attributes of quality requirements. Participants will work in teams to complete the exercises and receive peer review of their work. PDUs = 8.
Audience:
Those interested in learning more about the business analysis role within systems development.
Prerequisites
None
Course duration:
1 day
Course outline:
1. Introduction
- The Scope of Business Analysis
- What is a Business Analyst?
- The System Development Life Cycle
- Today’s Approach
- What is Project Success?
- Critical Success Factors
2. Initiation Phase Activities
- Rocky Mountain Fitness Center Case Study
- Project Context
- The Context Diagram
- Verification Through Traceability
- How Do We Verify Traceability
- Another View of Traceability
- The Traceability Matrix
3. Analysis Phase
- Requirements Activities
- Elicitation Techniques
- Interview Structure
- Questioning and Listening Techniques
- Current State Analysis
- Current State to Future State
- Procedure Analysis
- High Level Swim Lane Diagram
- Definition of a Requirement
- Types of Requirements
- SMART Requirements
- Requirements Do’s and Don’ts
- Quality Requirements?
- Purpose of Requirements Communication
- Levels of Communication
4. Solution Design and Implementation
- A BA is Invaluable
- Design and Testing Phase Activities
- Generating Technical Alternatives
- Designing the User Interface
- Creating a Storyboard
- What is Quality Assurance
- The Test plan
- User Acceptance Testing
- Impact Analysis
- Implementation Activities
- Managing the Transition
