Personal Influencing Techniques

This course is provided by Wintrac. Wintrac provides one stop shopping for all your IT training needs. Wintrac’s course catalog of over two thousand courses includes courses on Management Skills & Human Resources training

Overview

This 1-day course will introduce delegates to the meaning of 'personal influence', what it is and how it can be used to enable them to get what they want from situations where they need to be influential.

Prerequisites

No prior formal knowledge or experience is required.

Course duration

1 Day(s)

Course outline

Personal Influencing Techniques

Skills Development Cycle

The Johari Window

Giving and Receiving Feedback

Introduction
Giving Feedback
Receiving Feedback
What Are Inter-personal Skills?

Assertive/Responsive Model

A Model for Influencing Others

A Model for Personal Effectiveness

Expressing Views and opinions
Stating Needs and Wants
Using Incentives and Pressures
Active Listening
Drawing Out
Building on Common Ground

Exercises

Please contact your training representative for more details on having this course delivered onsite or online

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