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Communication training
Overview
In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics guide to organizing and conducting productive meetings every manager, supervisor, or team leader needs to get ideas and find inspiration to energize and motivate their groups. Every aspect of planning and preparing for a successful meeting is covered, from selecting participants to arranging facilities and equipment and leading effective discussions. A special section on conducting virtual meetings, an increasingly common trend in the business world today, has also been added to this third edition
Course outline
Part 1: The Effective Meeting
- Defining an Effective Meeting
- Information or Decision-Making?
- To Meet or Not to Meet
- Face-to-Face, or Virtual?
- Developing an Agenda
- Selecting Participants
- Notifying Participants
- Choosing a Meeting Time
- Solutions to Common Meeting Problems
- Planning the Effective Meeting
Part 2: Facilities and Equipment
- Guidelines for Facilities and Equipment
- Meeting Room Checklist
- Guidelines for Visual Aids
- Guidelines for Projector Screens
- Projection Methods
- Arranging Virtual Meetings
- Teleconferencing
- Videoconferencing
- Computer Conferencing
Part 3: Conducting Meetings
- The Meeting Leader’s Role
- The Major Components of a Meeting
- Structuring Information Meetings
- Presenting Information Effectively
- Conducting a Question-and-Answer Session
- Structuring Decision-Making Meetings
- Generating Alternatives
- Choosing Among Alternatives
- Criteria-Based Decisions
- Criteria-Based Rating
- Criteria-Based Ranking
- Criterion-Based Paired Comparison
Part 4: Leading Effective Discussions
- Stimulating Discussion
- 20 Tips for Generating Discussion
- Handling Difficult Situations
- Understanding Conflict
- Managing Conflict
Part 5: Improving Meetings
- An Improvement Model
- Evaluating Meetings
- Meeting Evaluation Forms
- Providing Feedback
- A Model for Effective Meetings
- The Necessary Steps to an Effective Meeting
- Being a Productive Participant
Appendix
- Additional Worksheets for Meeting Evaluation
- Appendix to Part 1
- Appendix to Part 2
- Appendix to Part 3
- Appendix to Part 4
- Appendix to Part 5
- Additional Reading
Objectives
- Prepare and organize meetings that will accomplish the stated goals
- Select and arrange facilities and equipment best suited to each situation
- Conduct meetings that are interactive and productive
- Lead stimulating discussions and handle conflict effectively
- Evaluate meeting effectiveness and take steps to improve future meetings
Features
- This Fifty-Minute™ Book is designed to be "read with a pencil."
- It is an excellent workbook for self-study as well as classroom learning.
- A separate 25-item assessment test and answer key is available from the publisher.