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Overview
Welcome to Microsoft Outlook 2002 Level 3 . This course is the third in a series of three Microsoft Outlook 2002 courses. By now, you are actively using Microsoft Outlook as your personal information manager. You send, receive, and manage email messages; schedule and manage appointments, events, and meetings; and create and manage contacts, tasks, and notes, as well as customize your Outlook environment and work with public folders. By taking this course, you will expand upon the concepts you learned in both previous courses, Outlook 2002 Level 1 and Outlook 2002 Level 2 . You will be introduced to new concepts with an opportunity to apply them.
Course Objectives
You will review and apply additional Outlook features.
Prerequisites
To ensure your success, we recommend you first take the following courses or have equivalent knowledge:
- Windows 2000 Introduction
- Outlook 2002 Level 1
- Outlook 2002 Level 2
- Word 2002 Level 1
Target Student
This course is designed for persons interested in learning Outlook 2002's additional features. It is also intended for those preparing to pursue certification as a Microsoft Office User Specialist (MOUS) in Outlook 2002.
Performance-Based Objectives
Upon successful completion of this course, students will be able to:
- manage contact information in Outlook.
- communicate using email alternatives.
- track activities using the Outlook Journal.
- configure a user account and review global security options.
- use the Internet with Outlook.
- set up your computer for offline and remote use.
- create a custom form.
Certification
Outlook 2002: Level 3 is one of a series of courseware titles that addresses Microsoft Office Specialist (Office Specialist) skill sets. The Office Specialist program is for individuals who use Microsoft's business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more product proficiency exams in order to earn Office Specialist certification
Delivery Method
Instructor-led, group-paced, classroom-delivery learning model with structured, hands-on activities.
Course duration
1 Day(s)
Course outline
Lesson 1: Working with Contacts
- Topic 1A: Import a vCard
- Topic 1B: Create a Mail Merge
- Topic 1C: Generate a Map for a Contact's Address
Lesson 2: Communicating with Email Alternatives
- Topic 2A: Send and Receive Instant Messages
- Topic 2B: Subscribe to a Newsgroup
- Topic 2C: View Newsgroup Messages
Lesson 3: Tracking Work Activities Using the Journal
- Topic 3A: Record a Journal Entry Automatically
- Topic 3B: Manually Record a Journal Entry
- Topic 3C: Modify a Journal Entry
Lesson 4: Configuring and Securing Outlook
- Topic 4A: Configure a Dial-up Connection
- Topic 4B: Add an Account to your Profile
- Topic 4C: View Secure Email Options
- Topic 4D: Modify Security Zone Settings
Lesson 5: Interacting with the Internet
- Topic 5A: Publish Free/Busy Information Over the Internet
- Topic 5B: Schedule an Online Meeting
- Topic 5C: Add an Internet Shortcut
- Topic 5D: Create a Folder Home Page
- Topic 5E: Insert a Hyperlink
Lesson 6: Working Offline and Remotely
- Topic 6A: Create Offline Folders
- Topic 6B: Make a Folder Available Offline
- Topic 6C: Create a Send/Receive Group
- Topic 6D: Download Messages
Lesson 7: Creating a Custom Form
- Topic 7A: Add Fields to a Form
- Topic 7B: Save a Form
- Topic 7C: Test a Form
Appendix A: Microsoft
Office Specialist Program
Hardware Requirements
- Pentium 133 MHz or higher processor required for all operating
systems.
- 64 MB of RAM recommended minimum for Windows 2000 Professional.
We recommend a Pentium 2 or higher processor with 128 MB of RAM.
- 600 MB of
free hard-disk space.
- Either a local CD-ROM drive or access to a networked CD-ROM
drive.
- A mouse, or compatible pointing device.
- VGA or higher-resolution
monitor; Super VGA recommended.
- An Internet connection with access to the World Wide Web is
necessary to complete some tasks throughout the book.
- Access to
a Microsoft Exchange Server.
Software Requirements
- Windows 2000 Professional. This book was written using the
Windows 2000 Professional operating system. Using this book with other operating
systems may affect how the activities work.
- Microsoft Office XP Professional—see the Class Setup
Requirements for instructions.
- Microsoft
Exchange, Internet SMTP/POP3, IMAP4, or other MAPI-compliant messaging software
required for email features.
- An installed
printer driver. (Printers are not required; however, each PC must have an
installed printer driver to use Print Preview.)
